Reference

Terms That Apply to Your beet999 Account

These terms set out what you agree to when you open and use a beet999 account — covering deposits via bKash, Nagad, and Rocket, account conduct, and eligibility depending on your local law and region.

Account eligibility applies by regionbKash, Nagad, Rocket coveredAccount conduct rules applySubject to local law
beet999 Terms That Apply to Your beet999 Account
HOW WE HANDLE THIS

Account Security and Terms Compliance

We handle accounts, wallet data, and transaction records in line with the obligations set out here. If you believe a term has been applied incorrectly to your account — for example, a deposit via Nagad or Rocket that was flagged under our misuse clause — you have the right to ask us to review it. Submit a written request through the support channels above and we will confirm receipt within a reasonable period.

Account Data Handling

Your registration details and wallet information are held only for as long as your account is active and as required by applicable record-keeping obligations in your region.

Transaction Records

Every bKash, Nagad, and Rocket deposit and withdrawal is logged against your account. You can request a transaction statement through the account dashboard at any time.

Term Change Notification

When we update these terms, the revised version is posted on this page with a note at the top. We recommend checking this page if you have been away from the platform for a while.

Dispute and Review Path

If you dispute how a term was applied — for instance, an account suspension you consider incorrect — submit your case via email so we have a written trail to work from.

TERMS CONTACT PATHS

Reach Us About These Terms

If a clause in these terms is unclear, or you want to flag a concern about how they have been applied to your account, our support team handles these queries directly. Raise your question through any of the channels below — include your account reference and the specific clause or transaction in question so we can respond accurately.

Live Chat Open the chat widget from your account dashboard. Describe the terms clause or account issue clearly and include your account ID for a faster response.
Email Support Write to our support address with your account reference, the relevant terms section, and a brief description of the issue. We respond in writing so you have a record.
Help Centre Browse the Help Centre for quick answers on account eligibility, wallet linking, and common terms questions before escalating to a support agent.

Common Questions About These Terms

These are the questions we hear most often about how our terms work — covering account eligibility, wallet use, changes to terms, and what happens when things go wrong. If your question is not here, contact support directly.

Yes. Accepting these terms is a condition of opening an account. Eligibility to use the platform at all depends on whether access is permitted under your local law and in your eligible region.

Both apply. beet999 terms govern how you use your account balance and deposit path. bKash and Nagad's own service terms govern the wallet transaction itself — those are separate agreements with those providers.

Your balance is held while any review is active. We will contact you through your registered details to explain the reason and outline next steps before any balance decision is made.

The updated version is posted on this page. If you continue using your account after the revision date shown at the top of the page, that counts as acceptance of the updated terms.

You can submit a data request through our support email. We will confirm what data we hold, how long we are required to keep it, and what can be removed under applicable rules for your region.

Contact support in writing — by email or live chat — with your account ID, the transaction reference, and the clause you believe was applied incorrectly. A written channel keeps a record for both sides.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.