What We Collect and Why We Collect It
When you create an account with us, we collect the information you provide directly — your name, email address, mobile number, and any identity verification documents required to confirm eligibility. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record transaction metadata
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such as the payment method used, the amount processed, and the timestamp. We do not store your mobile wallet PIN or full wallet credentials on our servers. We also collect device information — the type of device, operating system, and browser — so we can keep
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your account session stable on mobile. Cookies and similar tools help us understand how you navigate the platform, which we use to improve account flows, not to profile you for advertising. Payment data tied to your bKash, Nagad, or Rocket transactions is handled in line with
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applicable data-protection standards and is not shared with unrelated third parties. We retain account and transaction records for the period required under applicable law in the eligible regions we serve. If you close your account, we will remove or anonymise your personal data within the timeframe
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our retention policy allows. Use of this platform is subject to your local law and the regions where access is eligible.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.